- Using with a partner
- Using solo
- Seeking travel-friendly vibes
Wanted to love, but constant battery issues
I love the design of Palma, and splurged for it when it was still listed at nearly a hundred bucks. The first one I received had a clear battery issue, where it would not work for more than 20 seconds at a time, no matter how long I charged it, etc. Unbound customer service was great, and after sending a few photos and videos of the product back to them, they shipped me a replacement for no additional cost. This worked alright for a time, but the charging was still difficult to get completely right. The base seems to pulsate lights in an inconsistent way, and now even this second ring will not hold a charge for more than a couple seconds at a time. Really frustrating. I've read the instructions fully and feel like I have tried everything. At this point I wish I could just get back the cost and try something else, but I'm sure it has been too long.
Rated -1 on a scale of minus 2 to 2, where minus 2 is Tame, 0 is Just right and 2 is Powerful
Rated -1 on a scale of minus 2 to 2, where minus 2 is Small, 0 is Just right and 2 is Large
|Ease of use||
Rated 4 out of 5
We're sorry to hear that you are experiencing issues with your replacement Palma! We will absolutely work with you to get this resolved. A member of our CX team will be in touch soon!