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Our small but stellar customer service team is available Monday through Sunday from 9am to 5pm EST.* If you have a question, it might be answered on our FAQ page.

Customer service:

Or start a live chat with our team during regular business hours. To start a chat, simply click the 💬  in the bottom corner of the site. If you are subscribed to our SMS list and respond to any message received, you will also be connected with our support team.

Please note that we strive to respond to every message within 24 hours, but due to the high volume of inquiries during the holiday season, it may take a bit longer to get back to you. Rest assured, we will do our best to assist you as soon as possible!

Press inquiries:


Wholesale inquiries: see email entry form below

*Due to the volume of requests for event sponsorship, we are (most regretfully) not able to respond to every request but we do try our best.

Please note, our team does not respond to messages containing unwelcome advances, requests for sexual favors, obscene remarks or images.