I got mine yesterday, and it's perfect! I had a similar toy from a different brand that was my go-to for the past couple of years, but it finally gave out on me last week. The puff is about the same size and shape, but it's even better because it has more settings, and the buttons are raised and more tactile, so it's easier to control. It's awesome!
I also want to shout out the customer service team! I just moved to a new address and forgot to update it in my Shop account, so I had it shipped to the wrong address. I realized it moments after clicking "submit order", so I emailed the customer service team right away. Since it was a Friday night, I knew it was a long shot that anyone would be able to intervene before the shipment went out. I was right, it shipped the next day (normally a good thing, especially when your favorite toy is out of commission). Even though it was MY mistake, using the wrong address, when the customer service team reached out first thing on Monday, they offered to ship a new one to the correct address and cover the cost of the product! Thankfully, I only live about 20 mins away from the old place, so I was able to keep an eye on the tracking and go pick it up when it got there, but if I'd moved across the country, that free replacement would've come in really clutch.